Fed Up Caribbean (“Fed Up”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “App”). By using the App, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.

1. Information We Collect

We collect personal and non-personal information from Users to improve their experience on the App. Information collected includes:

  1. Personal Information: When you register for an account, make a reservation, or interact with Vendors through the App, we collect personal information such as:
    • Name
    • Email address
    • Phone number
    • Location data
    • Payment details (if applicable)
  2. Non-Personal Information: We collect data that does not personally identify you, including:
    • Device information (e.g., mobile device type, operating system)
    • Browsing behavior on the App
    • Usage patterns (such as pages viewed, time spent on the App)
  3. Location Data: The App may request access to your location to help you find Vendors near you. You can choose to allow or block location access.

2. How We Use Your Information

Fed Up Caribbean uses the information we collect to:

3. How We Share Your Information

Fed Up Caribbean does not sell your personal information to third parties. We may share your data in the following cases:

  1. With Vendors: When you make a reservation through the App, your information is shared with the Vendor to facilitate your reservation and ensure you can pick up your surplus food.
  2. Service Providers: We may share information with third-party service providers who assist us in running the App (e.g., cloud storage providers, payment processors). These providers are bound by confidentiality obligations.
  3. Legal Compliance: We may disclose your information when required by law, such as to comply with a legal process or government request, or to protect our rights.
  4. Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Your Choices and Rights

  1. Access and Update: You can access and update your account information directly through the App. It is your responsibility to keep your information accurate and up-to-date.
  2. Opting Out: You can opt out of marketing communications by following the instructions provided in any promotional email we send you. However, you will continue to receive transactional emails related to your reservations and account.
  3. Location Tracking: You can manage location permissions for the App through your device settings.
  4. Account Deletion: You may delete your account at any time by contacting us at info@fedupcaribbean.com. Please note that some information may be retained for legal or operational purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Fed Up Caribbean is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the App, and the effective date will be revised accordingly. Your continued use of the App after any changes constitute your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: info@fedupcaribbean.com

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